data protection

Privacy Policy

Table of Contents
1. Access Data and Hosting
Hosting
2. Data Processing for Contract Execution and Contact
2.1 Data Processing for Contract Execution
2.2 Customer Account
2.3 Contact
3. Data processing for the purpose of shipping
Data transfer to shipping service providers for the purpose of shipping notification
4. Data processing for payment processing
4.1 Data processing for transaction processing
4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes
4.3 Credit check
4.4 Identity and credit check when selecting purchase on account via PayPal and Ratepay
4.5 Identity and credit check when selecting Klarna payment services
4.6 Involvement of debt collection service providers
5. Advertising by email, post, telephone
5.1 Email newsletter with registration, newsletter tracking with separate consent
5.2 Email newsletter without registration and your right to object
5.3 Newsletter dispatch
5.4 Sending of review requests by email
5.5 Postal advertising and your right to object
5.6 Telephone advertising
6. Cookies and other technologies
6.1 General information
Use of Usercentrics consent management platform to manage consent
6.2 Information on third-country transfers (data transfer to third countries)
7. Use of cookies and other technologies
7.1 Use of Adobe services
7.2 Use of Google services
7.3 Use of Facebook services
7.4 Other providers of web analytics and online marketing services
8. Social media
Social buttons from Facebook (by Meta), Instagram (by Meta)
Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube
9. Contact options and your rights
9.1 Your rights
9.2 Contact options

The person responsible for data processing is:
Tobias Huber
Moskau 314b
8262 Ramsen
Switzerland

info@elke-plastic.ch

We appreciate your interest in our online store. Protecting your privacy is very important to us. Below, we provide detailed information about how we handle your data.

1. Access data and hosting

You can visit our websites without providing any personal information. Each time a website is accessed, the web server automatically stores only a so-called server log file, which contains, for example, the name of the requested file, your IP address, the date and time of access, the amount of data transferred, and the requesting provider (access data) and documents the access. This access data is evaluated solely for the purpose of ensuring the smooth operation of the site and improving our offering. This serves to safeguard our legitimate interests in the correct presentation of our offering, which prevail in the context of a balancing of interests.
All access data is deleted no later than seven days after the end of your visit to the site.

hosting

The services for hosting and displaying the website are partly provided by our service providers on our behalf. Unless otherwise stated in this privacy policy, all access data and all data collected in the forms provided on this website are processed on their servers. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Our service providers are based in and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: USA, Canada, New Zealand, Japan, United Kingdom.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Until certification by our service providers, data transfers will continue to be based on the following: Standard data protection clauses of the European Commission.

Our service providers are located and/or use servers in the following countries: Australia, India, Singapore.
The Federal Council has not determined that these countries have an adequate level of data protection. Our cooperation is based on: Standard data protection clauses of the European Commission.

2. Data processing for contract execution and establishing contact

2.1 Data processing for contract execution

For the purpose of contract processing (including inquiries about and processing of any existing warranty and service disruption claims as well as any statutory update obligations), we collect personal data if you voluntarily provide it to us in the context of your order. Mandatory fields are marked as such, as in these cases we require the data for contract processing and cannot ship the order without it. The data that is collected can be seen in the respective input forms.

Further information on the processing of your data, in particular on the transfer to our service providers for the purpose of order, payment, and shipping processing, can be found in the following sections of this privacy policy. After complete processing of the contract, your data will be restricted for further processing and deleted after expiry of the tax and commercial law retention periods, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

merchandise management system

We use merchandise management systems from external service providers for order and contract processing. Our service providers work for us within the scope of order processing. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

2.2 Customer account

If you have given your consent by deciding to open a customer account, we will use your data for the purpose of opening a customer account and storing your data for future orders on our website. You can delete your customer account at any time by sending a message to the contact option described in this privacy policy or by using the function provided for this purpose in your customer account. After deleting your customer account, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

2.3 Establishing contact

As part of customer communication, we collect personal data for processing your inquiries if you voluntarily provide it to us when contacting us (e.g., via contact form, live chat tool, or email). Mandatory fields are marked as such, as we require this data to process your inquiry. The data collected can be seen in the respective input forms. Once your request has been processed in full, your data will be deleted unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

3. Data processing for the purpose of shipping

In order to fulfill the contract, we pass on your data to the shipping service provider responsible for delivery, insofar as this is necessary for the delivery of ordered goods. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

Data transfer to shipping service providers for the purpose of shipping notification

If you have given us your express consent during or after your order, we will pass on your email address and telephone number to the selected shipping service provider so that they can contact you before delivery for the purpose of delivery notification or coordination.
Consent can be revoked at any time by sending a message to the contact option described in this privacy policy. After revocation, we will delete your data provided for this purpose, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4. Data processing for payment processing

We work with the following partners to process payments in our online shop: technical service providers, credit institutions, payment service providers.

4.1 Data processing for transaction processing

Depending on the selected payment method, we will pass on the data necessary for processing the payment transaction to our technical service providers or to the commissioned credit institutions or to the selected payment service provider, insofar as this is necessary for processing the payment. This serves the purpose of fulfilling the contract in accordance with Art. 6 (1) (b) GDPR. In some cases, the payment service providers themselves collect the data necessary for processing the payment, e.g., on their own website or via a technical integration in the ordering process. In this respect, the privacy policy of the respective payment service provider applies.

Depending on the selected payment method, data may be transferred to third countries outside the EU/EEA for which the European Commission has determined an adequate level of data protection by means of a decision. If data is transferred to third countries outside the EU/EEA for which the European Commission has not issued a decision on an adequate level of data protection, the cooperation is based on standard data protection clauses of the European Commission.

If you have any questions about our payment processing partners or the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

4.2 Data processing for the purpose of fraud prevention and optimization of our payment processes

If necessary, we provide the aforementioned service providers with additional data, which they use together with the data necessary for processing the payment for the purpose of fraud prevention and optimizing our payment processes (e.g., invoicing, processing disputed payments, accounting support). In accordance with Art. 6 (1) (f) GDPR, this serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in protecting ourselves against fraud and in efficient payment management.

4.3 Credit check

If we make advance payments, e.g. for purchases on account, we obtain identity and credit information from specialized service providers (credit agencies). For this purpose, we transfer your personal data required for a credit check to:

Swiss Creditreform Association Gen
Binzmühlestrasse 13
8050 Zurich
Switzerland

This serves to protect our legitimate interests, which prevail in the context of a balancing of interests, in assessing the creditworthiness and willingness to pay of our potential customers in advance of concluding a contract and thus avoiding purchase price losses, and is necessary for the conclusion of the contract. Appropriate measures to protect your rights, freedoms, and legitimate interests are taken into account in this process. You have the option of contacting us using the contact details provided in this privacy policy to express your point of view and contest the decision. After the contract has been fully processed, your data processed for this purpose will be deleted, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.

4.4 Identity and credit checks when selecting purchase on account via PayPal and Ratepay

If you choose to pay by invoice (offered by Ratepay GmbH, Franklinstraße 28-29, 10587 Berlin (hereinafter referred to as Ratepay) and PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg (hereinafter referred to as PayPal)), we ask for your consent to transfer the data necessary for processing the payment and for an identity and credit check to Ratepay. In Germany, the credit agencies listed in Ratepay's privacy policy may be used for identity and credit checks. Ratepay uses the information obtained about the statistical probability of payment default to make a balanced decision on the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. Additional information on data protection at PayPal can be found here.

4.5 Identity and credit checks when selecting Klarna payment services

Klarna Pay now (direct debit), Klarna Pay later (purchase on account), Klarna Slice it (installment purchase)
If you decide to use the payment services of Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden (hereinafter referred to as Klarna), we ask for your consent to transfer the data necessary for processing the payment and performing an identity and credit check to Klarna. In Germany, the credit agencies listed in Klarna's privacy policy may be used for identity and credit checks. Klarna uses the information obtained about the statistical probability of a payment default to make a balanced decision about the establishment, execution, or termination of the contractual relationship. You can revoke your consent at any time by sending a message to the contact option specified in this privacy policy. This may result in us no longer being able to offer you certain payment options. You can also revoke your consent to this use of personal data at any time by contacting Klarna.

4.6 Involvement of debt collection agencies

We will pass on your data to a commissioned debt collection service provider, Akzepta Inkasso GmbH, Elsenheimerstraße 43, 80687 Munich, Switzerland, if our payment claim has not been settled despite a previous reminder. In this case, the claim will be collected directly by the debt collection service provider. This serves to fulfill the contract and to protect our legitimate interests in effectively asserting and enforcing our payment claim, which prevail in the context of a balancing of interests.

Our service providers are based in and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: Switzerland

5. Advertising by email, mail, telephone

5.1 Email newsletter with registration, newsletter tracking with separate consent

When you subscribe to our newsletter, we use the data required for this purpose or separately provided by you to send you our email newsletter on a regular basis based on your consent.

You can unsubscribe from the newsletter at any time by sending a message to the contact address below or by clicking on the link provided in the newsletter.
After you unsubscribe, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this scope, which is permitted by law and about which we inform you in this statement.

If you have also given us your consent to analyze our newsletters, we will also analyze your interaction with our newsletter by measuring, storing, and evaluating opening rates and click rates for the purpose of designing future newsletter campaigns ("newsletter tracking").

For this evaluation, the emails sent contain single-pixel technologies (e.g., web beacons, tracking pixels) that are stored on our website. For the evaluations, we link the following "newsletter data" in particular

the page from which the page was requested (known as the referrer URL),
the date and time of the request,
the description of the type of web browser used,
the IP address of the requesting computer,
the email address,
the date and time of registration and confirmation

and single-pixel technologies with your email address or IP address and, if applicable, an individual ID. Links contained in the newsletter may also contain this ID.

You can unsubscribe from newsletter tracking at any time by sending a message to the contact address provided or by clicking on the link provided for this purpose in the newsletter.

The information will be stored for as long as you are subscribed to the newsletter.

5.2 Email newsletters without registration and your right to object

If we receive your email address in connection with the sale of a product or service and you have not objected to this, we reserve the right to regularly send you offers for similar products from our range that you have already purchased by email. This serves to protect our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests.
You can object to this use of your email address at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the advertising email, without incurring any costs other than the transmission costs according to the basic rates. After you unsubscribe, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

The newsletter and the newsletter tracking described above may also be sent by our service providers as part of processing on our behalf. If you have any questions about our service providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

5.3 Newsletter distribution

5.4 Sending review requests by email

If you have given us your express consent during or after your order, we will use your email address to request that you submit a review of your order via the review system we use. This consent can be revoked at any time by sending a message to the contact option described in this privacy policy or via a link provided for this purpose in the review request. Once you have revoked your consent, we will delete your email address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

The requests for reviews may also be sent by our service provider Trusted Shops SE, Subbelrather Str. 15C, 50823 Cologne ("Trusted Shops").

When sending out review requests, we receive information about the respective status from Trusted Shops (e.g., whether the review request was sent and whether it was received). This is done to fulfill our legitimate interest in receiving information about the review invitations in order to make any necessary optimizations based on this information, as well as to fulfill Trusted Shops' legitimate interest in being able to offer this service.

We are jointly responsible with Trusted Shops for sending out requests for reviews and for collecting and displaying review and status information.

As part of the joint responsibility between us and Trusted Shops, please contact Trusted Shops with any data protection questions and to assert your rights. You can find their contact details here. Regardless of this, you can always contact us using the contact details provided in this privacy policy. Your request will then be forwarded to the other responsible party for a response, if necessary.

5.5 Postal advertising and your right to object

In addition, we reserve the right to use your first and last name and your postal address for our own advertising purposes, e.g., to send you interesting offers and information about our products by post. This serves to protect our legitimate interests in advertising to our customers, which prevail in the context of a balancing of interests. You can object to the storage and use of your data for these purposes at any time by sending a message to the contact option described in this privacy policy.
After you have revoked your consent, we will delete your address from the recipient list, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

5.6 Telephone advertising

If you have given your consent, we will use the data required for this purpose or separately provided by you for our own advertising purposes, e.g. to provide information about interesting offers and our products. You can revoke your consent at any time either by sending a message to the contact option described in this privacy policy or by verbal notification during any phone call. After revocation, we will delete your telephone number unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this, which is permitted by law and about which we inform you in this statement.

6. Cookies and other technologies

6.1 General information

In order to make visiting our website attractive and to enable the use of certain functions, we use technologies including so-called cookies on various pages. Cookies are small text files that are automatically stored on your device. Some of the cookies we use are deleted after the end of the browser session, i.e., after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit (persistent cookies).

Privacy protection for end devices
When you use our online services, we employ technologies that are absolutely necessary in order to provide the expressly requested telemedia service. The storage of information on your end device or access to information already stored on your end device does not require your consent in this respect.

Any subsequent data processing by cookies and other technologies

We use technologies that are essential for the use of certain functions of our website (e.g., shopping cart function). These technologies collect and process your IP address, time of visit, device and browser information, and information about your use of our website (e.g., information about the contents of your shopping cart). This serves the purpose of balancing interests and is in our legitimate interest in optimizing the presentation of our website.

We also use technologies to fulfill the legal obligations to which we are subject (e.g., to be able to prove consent to the processing of your personal data) and for web analysis and online marketing. Further information on this, including the respective legal basis for data processing, can be found in the following sections of this privacy policy.

Where applicable, we also use technologies that are not listed individually in this privacy policy. More detailed information about these technologies, including the respective legal basis for data processing, can be found on the Usercentrics platform.

You can access this by clicking on the fingerprint button in the lower right or left corner of the page.

Cookie settings

You can find the cookie settings for your browser at the following links: Microsoft Edge™ / Safari™ / Chrome™ / Firefox™ / Opera™

If you have consented to the use of these technologies, you can revoke your consent at any time by sending a message to the contact address provided in the privacy policy.

Alternatively, you can click on the fingerprint button in the lower right or left corner of the page. If you do not accept cookies, the functionality of our website may be limited.

Use of Usercentrics consent management platform to manage consent

On our website, we use the Usercentrics Consent Management Platform ("Usercentrics") to inform you about the cookies and other technologies we use on our website, as well as to obtain, manage, and document your consent to the processing of your personal data by these technologies, as may be required by law. This is necessary to fulfill our legal obligation to be able to prove your consent to the processing of your personal data, to which we are subject. Usercentrics is a service provided by Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, which processes your data on our behalf. When you visit our website, the Usersentrics web server stores a so-called server log file, which also contains your anonymized IP address, the date and time of your visit, device and browser information, and information about your consent behavior. Your data will be deleted after three years, unless you have expressly consented to further use of your data or we reserve the right to use your data beyond this period, which is permitted by law and about which we inform you in this statement.

Our service providers are located and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained.

6.2 Information on third-country transfers (data transfers to third countries)

We use technologies from service providers on our website whose headquarters and/or server locations may be in third countries outside Switzerland, the EU, or the EEA. If there is no adequacy decision by the Federal Council for this country, an adequate level of data protection must be ensured by means of other suitable safeguards.

Appropriate safeguards in the form of contractually agreed standard contractual clauses of the EU Commission or binding internal data protection regulations (Binding Corporate Rules) are possible in principle, but require prior review by the contracting parties to ensure that an adequate level of protection can be guaranteed. According to the case law of the ECJ, it may be necessary to take additional protective measures in this regard.
 
We have agreed on the standard data protection clauses issued by the EU Commission with the technology providers we use who process personal data in a third country. Where possible, we also agree on additional guarantees to ensure that sufficient data protection is guaranteed in third countries without an adequacy decision. 

Regardless of this, it may happen that, despite all contractual and technical measures, the level of data protection in the third country does not correspond to that in Switzerland. In such cases, we ask for your consent to the transfer of your personal data to a third country as part of the cookie consent process, if necessary.
In particular, there is a risk that local authorities in the third country may not have sufficiently restricted access rights to your personal data from a European data protection perspective, that we as the data exporter or you as the data subject may not be aware of this, and/or that you may not have sufficient legal remedies available to prevent this and/or take action against such access. 

The following countries in particular are currently among the third countries without an adequacy decision (examples): 

United States 
China 
Russia 
Taiwan

You can find out to which third countries we transfer data in the data protection information for the respective tool used and/or the consent management service/Consent Manager Platform (CMP) used by us. 

7. Use of cookies and other technologies

We use the following cookies and other third-party technologies on our website. Unless otherwise specified for individual technologies, this is done on the basis of your consent. Once the purpose has been fulfilled and we have stopped using the respective technology, the data collected in this context will be deleted. You can revoke your consent at any time with future effect. Further information on your options for revocation can be found in the section "Cookies and other technologies." Further information, including the basis of our cooperation with the individual providers, can be found under the individual technologies. If you have any questions about the providers and the basis of our cooperation with them, please contact us using the contact details provided in this privacy policy.

7.1 Use of Adobe Services

We use the following technologies from Adobe Systems, Software Ireland Limited, Ireland, 4–6 Riverwalk, Citywest Business Campus, Dublin 24, Ireland ("Adobe"). The information automatically collected by Adobe technologies about your use of our website is usually transferred to a server of Adobe, Inc., 345 Park Avenue San Jose, CA 95110-2704, USA, and stored there.

Our service providers are based and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: Canada, Japan, Switzerland, United Kingdom, USA.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification has been obtained.

Our service providers are based and/or use servers in countries outside Switzerland. No adequacy decision has been made by the Federal Council for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

Adobe Fonts

To ensure uniform presentation of content on our website, data (IP address, time of visit, device and browser information) is collected by the "Adobe Fonts" script code, transmitted to Adobe, and then processed by Adobe. We have no influence on this subsequent data processing. Data processing is based on an agreement between jointly responsible parties.

7.2 Use of Google services

We use the following technologies from Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google technologies about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Unless otherwise specified for the individual technologies, data processing is based on an agreement concluded between the joint controllers for the respective technology. Further information about data processing by Google can be found in Google's privacy policy.

Our service providers are based and/or use servers in countries outside Switzerland for which the Federal Council has determined an adequate level of data protection by resolution.

Google Analytics

For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Your IP address will not be merged with other Google data. Data processing is based on an agreement with Google regarding order processing.

For the purpose of optimizing the marketing of our website, we have activated the data sharing settings for "Google products and services . " This allows Google to access the data collected and processed by Google Analytics and then use it to improve Google services. The data sharing with Google within the scope of these data sharing settings is based on an additional agreement between the responsible parties. We have no influence on the subsequent data processing by Google.

We use the user ID function to optimize the marketing of our website. This function allows us to assign a unique, permanent ID to your interaction data from one or more sessions on our websites, enabling us to analyze your user behavior across devices and sessions.

For web analysis, the extension function of Google Analytics, Google Signals, enables so-called "cross-device tracking." If your Internet-enabled devices are linked to your Google account and you have activated the "personalized advertising" setting in your Google account, Google can generate reports on your usage behavior (in particular, cross-device user numbers), even if you change your device. We do not process any personal data in this regard; we only receive statistics generated on the basis of Google Signals.

For web analysis and advertising purposes, the extension function of Google Analytics enables the so-called DoubleClick cookie to recognize your browser when you visit other websites. Google will use this information to compile reports on website activity and to provide other services related to website usage.

If you do not give us your consent to use Google Analytics, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. In order to close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address) are sent to Google. 

Google AdSense

Our website markets space for third-party advertisements via Google AdSense. These advertisements are displayed to you in various places on this website. The DoubleClick cookie enables the display of interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and automatically assigning a pseudonymous user ID, which is used to determine interests based on visits to this and other websites.

Google Ads

For advertising purposes in Google search results and on third-party websites, when you visit our website, the so-called Google remarketing cookie is set, which automatically enables interest-based advertising by collecting and processing data (IP address, time of visit, device and browser information, and information about your use of our website) and using a pseudonymous cookie ID and based on the pages you have visited. Any further data processing only takes place if you have activated the "personalized advertising" setting in your Google account. In this case, if you are logged into Google while visiting our website, Google uses your data together with Google Analytics data to create and define target group lists for cross-device remarketing.

For website analysis and event tracking, we use Google Ads Conversion Tracking to measure your subsequent usage behavior if you have accessed our website via a Google Ads advertisement. Cookies may be used for this purpose and data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter) may be collected, from which usage profiles are created using pseudonyms.

If you do not give us your consent to use Google Ads, no cookies will be stored or read on your device. The data processing described in the previous paragraphs will not take place. In order to close gaps in web analysis through behavioral and conversion modeling, pings with data (user agent, information about your consent behavior, screen resolution, IP address, page URL, information about ad clicks in URL parameters) are sent to Google. Your IP address is used to derive the IP country.

Google Maps

For the visual representation of geographic information, Google Maps collects data about your use of the Maps functions, in particular your IP address and location data, which is transmitted to Google and then processed by Google. We have no influence on this subsequent data processing.

Google reCAPTCHA

For the purpose of protecting against misuse of our web forms and spam from automated software (so-called bots), Google reCAPTCHA collects data (IP address, time of visit, browser information, and information about your use of our website) and analyzes your use of our website using JavaScript and cookies. In addition, other cookies stored in your browser by Google services are evaluated. No personal data is read or stored from the input fields of the respective form.

Google Fonts

To ensure uniform presentation of the content on our website, data (IP address, time of visit, device and browser information) is collected by the "Google Fonts" script code, transmitted to Google, and then processed by Google. We have no influence on this subsequent data processing.

Google Tag Manager

Google Tag Manager enables us to manage various codes and services on our website. When implementing individual tags, Google may also process personal data (e.g., IP address, online identifiers (including cookies)). Data processing is based on an agreement with Google regarding order processing.

The use of Google Tag Manager allows various services/technologies to be integrated.
If you do not want individual tracking services to be used and have therefore deactivated them, the deactivation will remain in place for all affected tracking tags that are integrated via Google Tag Manager.

YouTube Video Plugin

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the YouTube video plugin in the extended data protection mode we use, transmitted to Google, and then processed by Google only when you play a video.

7.3 Use of Facebook services

Use of Facebook Pixel

We use Facebook Pixel as part of the technologies described below from Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Facebook (by Meta)" or "Meta Platforms Ireland"). Facebook Pixel automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website based on events specified by us, such as visiting a website or subscribing to a newsletter), from which usage profiles are created using pseudonyms.
As part of the so-called extended data matching, information that can be used to identify individuals (e.g., names, email addresses, and phone numbers) is also collected and stored in hashed form for matching purposes.
For this purpose, when you visit our website, the Facebook Pixel automatically sets a cookie that uses a pseudonymous cookie ID to automatically recognize your browser when you visit other websites. Facebook (by Meta) will combine this information with other data from your Facebook account and use it to compile reports on website activity and to provide other services related to website usage, in particular personalized and group-based advertising.
The information automatically collected by Facebook (by Meta) technologies about your use of our website is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Further information about data processing by Facebook can be found in the privacy policy of Facebook (by Meta).

Our service providers are based and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are based in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. The Federal Council has not determined that these countries have an adequate level of data protection. Our cooperation is based on: Standard data protection clauses of the European Commission.

Facebook analytics

As part of Facebook Analytics, statistics on visitor activity on our website are compiled from the data collected by the Facebook pixel about your use of our website. Data processing is based on an agreement with Facebook regarding order processing. Your analysis serves to optimize the presentation and marketing of our website.

Facebook Ads

We use Facebook Ads to advertise this website on Facebook and other platforms. We determine the parameters of each advertising campaign. Facebook is responsible for the exact implementation, in particular the decision on the placement of ads for individual users. Unless otherwise specified for the individual technologies, data processing is based on an agreement between joint controllers. Joint responsibility is limited to the collection of data and its transmission to Facebook Ireland. The subsequent processing of data by Facebook Ireland is not covered by this.

Based on the statistics generated by Facebook Pixel about visitor activity on our website, we use Facebook Custom Audience to run group-based advertising on Facebook (by Meta) by determining the characteristics of the respective target group.
As part of the extended data matching process (see above) used to determine the respective target group, Facebook (by Meta) acts as our data processor.

Based on the pseudonymous cookie ID set by Facebook Pixel and the data collected about your usage behavior on our website, we use Facebook Pixel Remarketing to deliver personalized advertising.

We use Facebook Pixel Conversions to measure your subsequent usage behavior for web analysis and event tracking if you have accessed our website via an advertisement from Facebook Ads. Data processing is based on an agreement on order processing by Facebook (by Meta).

7.4 Other providers of web analytics and online marketing services

Use of Vimeo Video Plugin to integrate third-party content

To integrate third-party content, data (IP address, time of visit, device and browser information) is collected via the video plugin from Vimeo Inc., 330 West 34th Street, 5th Floor, 10011 New York, USA ("Vimeo"), transmitted to Vimeo, and then processed by Vimeo. Data processing is based on an agreement between jointly responsible parties. Google Analytics is automatically integrated into the Vimeo video plugin. For the purpose of website analysis, Google Analytics automatically collects and stores data (IP address, time of visit, device and browser information, and information about your use of our website), from which usage profiles are created using pseudonyms. Cookies may be used for this purpose. Google Analytics is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our website is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there. Your IP address is truncated before being stored on Google's servers by activating IP anonymization. Only in exceptional cases is the full IP address transferred to a Google server in the USA and truncated there. We have no influence on and no access to the data processing by Vimeo, including the settings and results of Google Analytics.

Our service providers are based and/or use servers in countries outside Switzerland for which the Federal Council has determined an adequate level of data protection by resolution.

Our service providers are based and/or use servers in countries outside Switzerland. No adequacy decision has been made by the Federal Council for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

8. Social media

Social buttons from Facebook (by Meta), Instagram (by Meta)

Our website uses social buttons from social networks. These are only integrated into the page as HTML links, so that no connection to the servers of the respective provider is established when you visit our website. If you click on one of the buttons, the website of the respective social network opens in a new window of your browser. There you can, for example, click on the Like or Share button.

Our online presence on Facebook (by Meta), Instagram (by Meta), YouTube

If you have given your consent to the respective social media operator, your data will be automatically collected and stored for market research and advertising purposes when you visit our online presence on the above-mentioned social media, from which usage profiles are created using pseudonyms. These can be used, for example, to place advertisements within and outside the platforms that are likely to be of interest to you. Cookies are generally used for this purpose. For detailed information on the processing and use of data by the respective social media operator, as well as contact details and your rights and settings options for protecting your privacy, please refer to the providers' privacy policies linked below. If you still need help in this regard, you can contact us.

Facebook ( by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Facebook (by Meta) is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visiting a Facebook (by Meta) fan page is based on an agreement between joint controllers. Further information (information on Insights data) can be found here.

Our service providers are based and/or use servers in the following countries, for which the Federal Council has determined an adequate level of data protection by resolution: USA, Canada, Japan, South Korea, New Zealand, United Kingdom, Argentina.

The adequacy decision for the USA serves as the basis for third-country transfers, provided that the respective service provider is certified. Certification is available.

Our service providers are based in and/or use servers in the following countries: Australia, Hong Kong, India, Indonesia, Malaysia, Singapore, Thailand, Taiwan, Brazil, Mexico. The Federal Council has not determined that these countries have an adequate level of data protection. Our cooperation is based on: Standard data protection clauses of the European Commission.

I nstagram (by Meta) is a service provided by Meta Platforms Ireland Ltd., Block J, Serpentine Avenue, Dublin 4, Ireland ("Meta Platforms Ireland"). The information automatically collected by Meta Platforms Ireland about your use of our online presence on Instagram is usually transferred to a server of Meta Platforms, Inc., 1601 Willow Road, Menlo Park, CA 94025, USA, Menlo Park, California 94025, USA, and stored there. Data processing in connection with visiting an Instagram (by Meta) fan page is based on an agreement between joint controllers. Further information (information on Insights data) can be found here.

YouTube is a service provided by Google Ireland Ltd., Gordon House, Barrow Street, Dublin 4, Ireland ("Google"). The information automatically collected by Google about your use of our online presence on YouTube is usually transferred to a server of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA, and stored there.

Our service providers are based and/or use servers in countries outside Switzerland for which the Federal Council has determined an adequate level of data protection by resolution.

Our service providers are based and/or use servers in countries outside Switzerland. No adequacy decision has been made by the Federal Council for these countries. Our cooperation with them is based on standard data protection clauses of the European Commission.

9. Contact options and your rights

9.1 Your rights

As a data subject, you have the following rights:

The right to request information about your personal data processed by us to the extent specified therein;
The right to request the immediate correction of inaccurate or incomplete personal data stored by us;
The right to request the deletion of your personal data stored by us, unless further processing is necessary to exercise the right to freedom of expression and information; to fulfill a legal obligation; for reasons of public interest; or to assert, exercise, or defend legal claims.
The right to request the restriction of the processing of your personal data if you dispute the accuracy of the data; the processing is unlawful, but you oppose its erasure; we no longer need the data, but you need it to assert, exercise, or defend legal claims; or you have objected to the processing;
The right to receive your personal data that you have provided to us in a structured, commonly used, and machine-readable format or to request its transfer to another controller;
The right to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or workplace or our company headquarters for this purpose.

right of objection

Insofar as we process personal data as explained above in order to safeguard our legitimate interests, which prevail in the context of a balancing of interests, you may object to this processing with effect for the future. If the processing is carried out for direct marketing purposes, you can exercise this right at any time as described above. If the processing is carried out for other purposes, you only have the right to object if there are reasons arising from your particular situation.

After you have exercised your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

This does not apply if the processing is carried out for direct marketing purposes. In this case, we will not process your personal data further for this purpose.

9.2 Contact details

If you have any questions about the collection, processing, or use of your personal data, or if you wish to request information, correction, restriction, or deletion of data, or revoke your consent or object to a specific use of data, please contact us directly using the contact details in our legal notice.

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